The mobile phone network coverage in Cayo Guillermo Cuba is very good these days. Some areas of Cayo Guillermo may offer limited coverage, especially out towards Cayo Romano or towards the end of Playa Pilar but, overall it’s good. Unless you use a US mobile operator it’s more than likely that you will be able to use roaming in Cayo Guillermo but this can be expensive. Staying connected in Cuba at a better rate will mean obtaining a Cuba SIM Card throughout your stay. Using cell phones in Cuba and Cayo Guillermo is then much like anywhere else in the world where you can purchase Cubacel prepaid SIM card and use this anywhere in Cuba. You can purchase these prepaid Cuba SIM cards at the offices below and also recharge the phone with credit at these locations. Also, many hotels and stores in Cayo Guillermo offer prepaid recharge cards should you need to do this on the go. If you have a credit card there are often Cubacel double recharge offers but to obtain these you will need to go on the internet as they are never available directly at Cubacel Offices in Cayo Guillermo Cuba.
GPRS, Mobile Internet & 3G connections can also be used in Cayo Guillermo Cuba. Cuba offers mobile internet to cell phone users with almost 100% national coverage but, this is more expensive than you are accustomed to and the network can be slower in Cayo Guillermo Cuba than other countries.
If you decide to take your own mobile phone to Cayo Guillermo Cuba, please be aware that it will need to be unlocked and operate on the 900 to 1800 MHz GSM frequency. Almost all mobile phones produced since 2005 are quad band and as such will work but, please check your owner manual to avoid disappointment.
To rent a local Cubacel SIM Card you will need to visit the Cubacel office in Cayo Coco. Afterwards you can buy top-up cards at the Melia Cayo Guillermo reception or giftshop.
Cayo Coco Cell phone Recharge & Mobile Center
Cayo Coco Centro Telecomunicaciones – From Monday to Thursday 8:30 AM to 5:00 PM, Fridays from 8:30 AM to 4:00 PM (This office is at the roundabout just near Tryp Cayo Coco)